Latest Posts

June 10, 2019

How would you respond if you were asked right now "How is your performance?" or "How is your team's performance?"

Would you respond subjectively with a "good", "bad", or "OK" response? Or would it be a more objective response aligned with a KPI based scorecard or bottom...

November 9, 2018

Clients seek me out for 1 of 3 reasons: They aren't growing their business, their business is declining, or there is a form of internal discord impeding success. 

Whatever the reason the client reaches out, ultimately they are looking for improved performance.

Most...

September 30, 2018

Effective marketing tactics have a defined objective and a means to measure success (ROI).  In most cases, marketing tactics aren’t free so you want to make sure you know exactly why you are spending the marketing dollar and what type of return you want to achieve.

It t...

August 26, 2018

As the digital world continues to evolve, the acronyms are starting to pile up. From the very beginning with AOL, we now have IoT, SaaS, CRM, SEM, SEO, SMO, RFID, ESN, and we'll also throw in a LOL. If you're not immersed in technology, specifically digital media techn...

July 2, 2018

If you've been on a job interview or been the one interviewing in the past 24 months, you may agree that there is an increase in all the talk around culture at work.  You can't get on LinkedIn anymore without seeing a post, article, or comment related to work culture (...

April 29, 2018

Accountability. Buzzword or standard? Given the term accountability is used by every job seeker, manager, business leader, and executive at every opportunity that presents itself, one must wonder if there is really a substance behind the word.

Saying things like “I ho...

March 28, 2018

Look, your customers are busy and like all of us, they are probably multi-tasking and working on 20 projects at a time.  The last thing you want to do is badger them to the point that they don't want to do business with you simply because you annoyed them.  Your goal s...

February 2, 2018

We all say that we have mentors, but do we really? When was the last time you spoke to your mentor? Do you even need to speak to someone on a regular basis for them to be considered a mentor?

Many would argue that you don't need to speak to someone on a regular basis fo...

December 3, 2017

One thing is for certain with social media and the digital, on-demand world we live in today - it has given everyone the opportunity to have a voice. The voices (and personas) we see on social media are open to interpretation, whether it be for authenticity or believab...

November 21, 2017

Constant changes in technology, advancements in techniques, and evolving ways to manage outcomes. Are we talking about healthcare or sales?

A lesson I learned early in my life with heart disease was a lesson on resilience. The heart disease landscape is always changing...

Please reload

Featured Posts

Improve Performance by Increasing Effectiveness: S + R x P = Results

November 9, 2018

1/7
Please reload

Recent Posts
Please reload

Stay in Touch

Copyright Kenneth C. Knox 2018